Inbound fax setup for Elastix 0.9.2-4 not working

Discussion in 'General' started by marthin, Apr 17, 2008.

  1. marthin

    Joined:
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    Good day,

    Help or any ideas will be very much appreciated with this case.

    I am trying to setup inbound fax from PSTN on Elastix. Sending fax is working 100% using jhylafax client.

    1. I've setup a DID route with the fax number as supplied by the Telco. The destination of the inbound DID route is the IAX extension used for fax.
    2. The fax handling in the extension is only:
    Fax Extension: fax<9000>
    Fax Detection: NVFax
    3. When I dial the DID number from the PSTN I get fax tones, however sending faxes fail.
    4. Here is the hylafax log output for a failed received fax:

    ####################BEGIN LOG###################
    Apr 16 16:30:39.37: [ 2412]: SESSION BEGIN 000000049 4668217
    Apr 16 16:30:39.37: [ 2412]: HylaFAX (tm) Version 4.3.3
    Apr 16 16:30:39.37: [ 2412]: CallID: "" "" "<NONE>" "s"
    Apr 16 16:30:39.37: [ 2412]: MODEM set XON/XOFF/FLUSH: input ignored, output disabled
    Apr 16 16:30:39.37: [ 2412]: <-- [4:ATA\r]
    Apr 16 16:30:43.17: [ 2412]: --> [7]
    Apr 16 16:30:43.17: [ 2412]: ANSWER: FAX CONNECTION DEVICE '/dev/ttyIAX1'
    Apr 16 16:30:43.17: [ 2412]: STATE CHANGE: ANSWERING -> RECEIVING
    Apr 16 16:30:43.17: [ 2412]: RECV FAX: begin
    Apr 16 16:30:43.17: [ 2412]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 2C 74 CC 74 CC>
    Apr 16 16:30:43.17: [ 2412]: <-- data [32]
    Apr 16 16:30:43.17: [ 2412]: <-- data [2]
    Apr 16 16:30:44.23: [ 2412]: --> [7]
    Apr 16 16:30:44.23: [ 2412]: <-- HDLC<23:FF C0 02 CE A6 E6 86 36 36 96 6A 04 36 86 2E 96 E6 96 22 04 82 CA 04>
    Apr 16 16:30:44.23: [ 2412]: <-- data [23]
    Apr 16 16:30:44.23: [ 2412]: <-- data [2]
    Apr 16 16:30:45.07: [ 2412]: --> [7]
    Apr 16 16:30:45.07: [ 2412]: <-- HDLC<13:FF C8 01 00 73 5F 23 01 FB C1 01 01 18>
    Apr 16 16:30:45.07: [ 2412]: <-- data [13]
    Apr 16 16:30:45.07: [ 2412]: <-- data [2]
    Apr 16 16:30:45.67: [ 2412]: --> [2]
    Apr 16 16:30:45.67: [ 2412]: <-- [9:AT+FRH=3\r]
    Apr 16 16:30:52.67: [ 2412]: --> [0:]
    Apr 16 16:30:52.67: [ 2412]: MODEM <Empty line>
    Apr 16 16:30:52.67: [ 2412]: MODEM TIMEOUT: waiting for v.21 carrier
    Apr 16 16:30:52.67: [ 2412]: <-- data [1]
    Apr 16 16:30:52.67: [ 2412]: --> [2]
    Apr 16 16:30:52.67: [ 2412]: DELAY 1500 ms
    Apr 16 16:30:54.17: [ 2412]: <-- [9:AT+FTH=3\r]
    Apr 16 16:30:54.19: [ 2412]: --> [7]
    Apr 16 16:30:54.19: [ 2412]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 2C 74 CC 74 CC>
    Apr 16 16:30:54.19: [ 2412]: <-- data [32]
    Apr 16 16:30:54.19: [ 2412]: <-- data [2]
    Apr 16 16:30:56.15: [ 2412]: --> [7]
    Apr 16 16:30:56.15: [ 2412]: <-- HDLC<23:FF C0 02 CE A6 E6 86 36 36 96 6A 04 36 86 2E 96 E6 96 22 04 82 CA 04>
    Apr 16 16:30:56.15: [ 2412]: <-- data [23]
    Apr 16 16:30:56.15: [ 2412]: <-- data [2]
    Apr 16 16:30:57.01: [ 2412]: --> [7]
    Apr 16 16:30:57.01: [ 2412]: <-- HDLC<13:FF C8 01 00 73 5F 23 01 FB C1 01 01 18>
    Apr 16 16:30:57.01: [ 2412]: <-- data [13]
    Apr 16 16:30:57.01: [ 2412]: <-- data [2]
    Apr 16 16:30:57.59: [ 2412]: --> [2]
    Apr 16 16:30:57.59: [ 2412]: <-- [9:AT+FRH=3\r]
    Apr 16 16:31:04.59: [ 2412]: --> [0:]
    Apr 16 16:31:04.59: [ 2412]: MODEM <Empty line>
    Apr 16 16:31:04.59: [ 2412]: MODEM TIMEOUT: waiting for v.21 carrier
    Apr 16 16:31:04.59: [ 2412]: <-- data [1]
    Apr 16 16:31:04.61: [ 2412]: --> [2]
    Apr 16 16:31:04.61: [ 2412]: DELAY 1500 ms
    Apr 16 16:31:06.11: [ 2412]: <-- [9:AT+FTH=3\r]
    Apr 16 16:31:06.13: [ 2412]: --> [7]
    Apr 16 16:31:06.13: [ 2412]: <-- HDLC<32:FF C0 04 B5 00 AA 12 9E 36 86 62 82 1A 04 14 2E B6 94 04 6A A6 4E CE 96 F6 76 04 2C 74 CC 74 CC>
    Apr 16 16:31:06.13: [ 2412]: <-- data [32]
    Apr 16 16:31:06.13: [ 2412]: <-- data [2]
    Apr 16 16:31:07.31: [ 2412]: --> [10:NO CARRIER]
    Apr 16 16:31:07.31: [ 2412]: MODEM No carrier
    Apr 16 16:31:07.31: [ 2412]: DELAY 1500 ms
    Apr 16 16:31:08.81: [ 2412]: <-- [9:AT+FTH=3\r]
    Apr 16 16:31:08.81: [ 2412]: --> [5]
    Apr 16 16:31:08.81: [ 2412]: RECV FAX: RSPREC error/got EOT
    Apr 16 16:31:08.81: [ 2412]: RECV FAX: end
    Apr 16 16:31:08.81: [ 2412]: SESSION END
    ####################END LOG###################

    5. Attached is the output from the Asterisk CLI for a failed received fax. http://forum.elastix.org/old_files/failed_fax_dump.txt

    Again, help will be very much appreciated.

    Thanks
    Marthin
     

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