I should have listened to myself. Our system was working perfectly for us, version 0.9.0-14. I upgraded to 0.9.0-18 and everything crashed. All the vm boxes were gone. The IVR's were not responding to digits. Recordings were missing. I wish I had more time to troubleshoot but with it being on a live system I had to reinstall from scratch 0.9.0-14. and reprogram the switch. Sorry I don't have more information. I just thought you should know.