HylaFax faxes emailed to another email address

Discussion in 'General' started by QCFourie, Oct 24, 2010.

  1. QCFourie

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    Hi All

    We have a strange one, certainly got me stumped.

    We use HylaFSP to send faxes directly from users PC via HylaFax. For some reason when a user sends a fax, a copy of the fax are email to another user (coincidently the director) within the company, while the fax is sent successfully to the intended recipient.

    Any help would be greatly appreciated.
     
  2. trymes

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    This is something you probably ought to bring up in the HylaFAX community (they have a good mailing list), or you ought to ask the folks who make HylaFSP. Considering the amount of money they charge, I would think that they would provide you support on this.

    You're likely to find the problem in the HylaFSP or HylaFAX configuration, not the Elastix specific stuff.

    That's my guess, at least.

    Tom
     
  3. QCFourie

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    Thank you Tom,

    I'll search for their forum and post the request there.

    Regards
    Quentin
     

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