HylaFax faxes emailed to another email address

QCFourie

Joined
May 25, 2010
Messages
16
Likes
0
Points
0
#1
Hi All

We have a strange one, certainly got me stumped.

We use HylaFSP to send faxes directly from users PC via HylaFax. For some reason when a user sends a fax, a copy of the fax are email to another user (coincidently the director) within the company, while the fax is sent successfully to the intended recipient.

Any help would be greatly appreciated.
 

trymes

Joined
Aug 19, 2009
Messages
228
Likes
0
Points
0
#2
This is something you probably ought to bring up in the HylaFAX community (they have a good mailing list), or you ought to ask the folks who make HylaFSP. Considering the amount of money they charge, I would think that they would provide you support on this.

You're likely to find the problem in the HylaFSP or HylaFAX configuration, not the Elastix specific stuff.

That's my guess, at least.

Tom
 

QCFourie

Joined
May 25, 2010
Messages
16
Likes
0
Points
0
#3
Thank you Tom,

I'll search for their forum and post the request there.

Regards
Quentin
 

Members online

Latest posts

Forum statistics

Threads
30,915
Messages
130,920
Members
17,594
Latest member
knethardsolutions
Top