how transfer the call after dialing the number

bijoo_75

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#1
HI ,

I have elastix server with one TE120P card and one TDM800P card. all are working well.

i am able to make attended call transfer and blind transfer.
but i have no idea how to transfer a call after dialing a number
eg., one telephone operator is getting an instruction to dial a number and connect to teh manager.

here i am able to dial teh number. but have no idea how to transfer this call to teh manager after getting the line.

please help.

Regards,

biju
 

jgutierrez

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#2
You should follow the same procedure as if it would be an extension
 

bijoo_75

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#3
hi,

thanks. but can you please Elaborate a bit more .

when i connected to a number after dialing a number( outgoing /extension) , none of the transfer keys are working.

can you please explain how you are doing it.

Regards,

Biju
 

jgutierrez

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#4
Oh ok, in that case take a look on your Elastix GUI:
1. Go to PBX
2. General Settings
3. Overthere, you will have two fields: Asterisk Dial command options, and Asterisk Outbound Dial command options
4. make sure that on both of them, you have at least:
tT
Those parameter lets you to transfer calls on certain scenarios
 

bijoo_75

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#5
hi,

thanks to you for guiding me .

in my server the options are as below.

asteisk dial command options : tr
asterisk outbound dial command option is blank

please guide me if i need to change something. if i don't need to change something.

Regards,

Biju
 

bijoo_75

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#6
hi,
thanks,

may be i didn't read your message carefully,

i have put Tt on both and now i am able to transfer teh call without any problem

thank you for the valuable inputs.

Regards,

Biju
 

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