how transfer the call after dialing the number

Discussion in 'General' started by bijoo_75, Jul 3, 2009.

  1. bijoo_75

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    HI ,

    I have elastix server with one TE120P card and one TDM800P card. all are working well.

    i am able to make attended call transfer and blind transfer.
    but i have no idea how to transfer a call after dialing a number
    eg., one telephone operator is getting an instruction to dial a number and connect to teh manager.

    here i am able to dial teh number. but have no idea how to transfer this call to teh manager after getting the line.

    please help.

    Regards,

    biju
     
  2. jgutierrez

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    You should follow the same procedure as if it would be an extension
     
  3. bijoo_75

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    hi,

    thanks. but can you please Elaborate a bit more .

    when i connected to a number after dialing a number( outgoing /extension) , none of the transfer keys are working.

    can you please explain how you are doing it.

    Regards,

    Biju
     
  4. jgutierrez

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    Oh ok, in that case take a look on your Elastix GUI:
    1. Go to PBX
    2. General Settings
    3. Overthere, you will have two fields: Asterisk Dial command options, and Asterisk Outbound Dial command options
    4. make sure that on both of them, you have at least:
    tT
    Those parameter lets you to transfer calls on certain scenarios
     
  5. bijoo_75

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    hi,

    thanks to you for guiding me .

    in my server the options are as below.

    asteisk dial command options : tr
    asterisk outbound dial command option is blank

    please guide me if i need to change something. if i don't need to change something.

    Regards,

    Biju
     
  6. bijoo_75

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    hi,
    thanks,

    may be i didn't read your message carefully,

    i have put Tt on both and now i am able to transfer teh call without any problem

    thank you for the valuable inputs.

    Regards,

    Biju
     

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