How to you contact paid support after purchase

AZNET

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Jun 18, 2009
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#1
Hi,

How do you contact paid support after you purchased 24x7 chat support?
I got my ticket code.
the only thing it says is:

"For detailed instructions about how to access the support service, please follow this link: http://store.palosanto.com"

I only see the 877- number.

I called the number and selected support, but all I get is on-hold music for about 20 mins and then the call drops. Have tried this 4 times now.
 

jgutierrez

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#2

AZNET

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#3
Thank you jgutierrez,

That is what I needed.

Just if anyone is wondering how the paid Elastix support is.

It had to be one of the best support sessions I have experienced.
Highly knowledgeable and professional and resolved my issue quickly.
 

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