How to you contact paid support after purchase

Discussion in 'General' started by AZNET, Mar 12, 2011.

  1. AZNET

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    Hi,

    How do you contact paid support after you purchased 24x7 chat support?
    I got my ticket code.
    the only thing it says is:

    "For detailed instructions about how to access the support service, please follow this link: http://store.palosanto.com"

    I only see the 877- number.

    I called the number and selected support, but all I get is on-hold music for about 20 mins and then the call drops. Have tried this 4 times now.
     
  2. jgutierrez

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  3. AZNET

    Joined:
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    Thank you jgutierrez,

    That is what I needed.

    Just if anyone is wondering how the paid Elastix support is.

    It had to be one of the best support sessions I have experienced.
    Highly knowledgeable and professional and resolved my issue quickly.
     

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