how to sort incoming routes

Discussion in 'General' started by secs, Dec 19, 2010.

  1. secs

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    How do you sort the incoming routes?

    I have 5.

    First 1 has no cid and matches a did

    2nd matches a cid and no did

    3rd is no cid and no did

    4th and fith are no did and known cids.

    I had a call come in that should have matched the 4th one but I assume it reads down from the top and it got to no did and no cid (3rd one) and went that way. How do I move that one to last so it only fires if nothing else matches?
     
  2. Lee Sharp

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    There are little arrow buttons under the route names in the route list to move them up and down. Do not forget to apply changes.
     

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