How Can I turn Auto Attendant Off & On

Discussion in 'General' started by Danbronx, Sep 5, 2010.

  1. Danbronx

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    How can an a Receptionist switch on or off the Auto Attendant from her
    phone? Eg.
    • 8am -> Receptionist enters office -> switches OFF auto attendent. He/She takes in all the incoming calls and answers.
    • 12pm or any time -> She is out for lunch. Needs to put the system back into Auto.
    • 1 pm or any time-> return from lunch. Needs to switch OFF auto attendant
    • 5 pm- or anytime late > Puts Auto attendant ON.

    We don't need a time based schedule
    I tried pointing the inbound DID to a Queue then set the last or failed destination to
    IVR it work in a way but i noticed if the agent logs in our out of queue calls are still going to the queue it did not work well
     
  2. gquinlan

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    Hello,

    *280 toggles your IVR on/off. B)

    Greg
     
  3. gl1176

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    You need to use the unembedded freepbx and use the Day/Night Control module. Then you can use the default feature code of *280 to set the Day/Night status.
     
  4. Danbronx

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