How Can I turn Auto Attendant Off & On

Danbronx

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Aug 13, 2010
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#1
How can an a Receptionist switch on or off the Auto Attendant from her
phone? Eg.
• 8am -> Receptionist enters office -> switches OFF auto attendent. He/She takes in all the incoming calls and answers.
• 12pm or any time -> She is out for lunch. Needs to put the system back into Auto.
• 1 pm or any time-> return from lunch. Needs to switch OFF auto attendant
• 5 pm- or anytime late > Puts Auto attendant ON.

We don't need a time based schedule
I tried pointing the inbound DID to a Queue then set the last or failed destination to
IVR it work in a way but i noticed if the agent logs in our out of queue calls are still going to the queue it did not work well
 

gquinlan

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Feb 16, 2010
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#2
Hello,

*280 toggles your IVR on/off. B)

Greg
 

gl1176

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Oct 5, 2009
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#3
You need to use the unembedded freepbx and use the Day/Night Control module. Then you can use the default feature code of *280 to set the Day/Night status.
 

Danbronx

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#4

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