how can i create pickup call for some company

Discussion in 'General' started by djgreencable, Jun 13, 2010.

  1. djgreencable

    Joined:
    Feb 5, 2010
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    Hi all,


    I would like to create a pickup call group for each company. I have for example 10 company and each one of them have several extensions. The company can only pickup call within its extensions.

    Ex.

    Company A:

    Ext. 3001 to 3010

    Company B:

    Ext. 3011 to 3020

    Company C:

    Ext. 3021 to 3030

    Thanks for the Help!
     
  2. danardf

    Joined:
    Dec 3, 2007
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    Hi.

    You must put the groupe number into the field "pickupgroup" from Freepbx.
    For you, the first group (3001 to 3010), every extension should have 1 as pickupgroup. So, 1 and not a name. And the second group, (3021 to 3030), should have 2.
    Like that, if an extension of the first group dial *8, it can pickup the incoming call from the first group. Same thing for the second group.

    Read the document Elastix Without Tears.
    This could be help you. ;)

    Regards
     

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