how can i create pickup call for some company

djgreencable

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Feb 5, 2010
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#1
Hi all,


I would like to create a pickup call group for each company. I have for example 10 company and each one of them have several extensions. The company can only pickup call within its extensions.

Ex.

Company A:

Ext. 3001 to 3010

Company B:

Ext. 3011 to 3020

Company C:

Ext. 3021 to 3030

Thanks for the Help!
 

danardf

Joined
Dec 3, 2007
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#2
Hi.

You must put the groupe number into the field "pickupgroup" from Freepbx.
For you, the first group (3001 to 3010), every extension should have 1 as pickupgroup. So, 1 and not a name. And the second group, (3021 to 3030), should have 2.
Like that, if an extension of the first group dial *8, it can pickup the incoming call from the first group. Same thing for the second group.

Read the document Elastix Without Tears.
This could be help you. ;)

Regards
 

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