Hint State

garfield81

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Jan 22, 2010
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#1
I have a queue with multiple static agents and using the devstate patch. Once a day one of the phone all of a sudden stops receiving calls from the queue. Doing a "queue show" in the cli shows the phone as busy even though no one is on the phone. Similarly doing a "core show hints" also shows the phone state as InUse.

I have tried removing the extension from the queue and re-adding it but it doesn't help. Is there any way I can manually change the Hint status without actually restarting asterisk?

Thanks

(Using asterisk 1.4.26.3)
 

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