Hint State

Discussion in 'General' started by garfield81, May 14, 2010.

  1. garfield81

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    I have a queue with multiple static agents and using the devstate patch. Once a day one of the phone all of a sudden stops receiving calls from the queue. Doing a "queue show" in the cli shows the phone as busy even though no one is on the phone. Similarly doing a "core show hints" also shows the phone state as InUse.

    I have tried removing the extension from the queue and re-adding it but it doesn't help. Is there any way I can manually change the Hint status without actually restarting asterisk?

    Thanks

    (Using asterisk 1.4.26.3)
     

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