Help to validate user on incoming call

innosistemas

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Jun 8, 2010
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#1
Hello,

I´ve got the following scenario to setup.

User makes a call to the pbx and call gets pickup by IVR.

I would need to setup a way that a user validates a pin and then the call gets directed to a mobile phone, and if possible getting direct by time conditions.

Is this possible ?

I've been reading about disa, but i don't think i can get around the problem that way, i would apriciate any help possible.
 

innosistemas

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#2
help ?
 

Patrick_elx

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#3
I'm not sure you can do it directly with the GUI the way you want. But there is maybe a way around playing with some PIN outbound route or maybe even simpler with custom context module.

However, your needs will probably be easy to solve with a little bit of hand written context.
 

innosistemas

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#4
Can you point me in the right direction? what do you mean by custom context module ?
 

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