Help me troubleshoot incoming call issue

JohnyBeGood

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May 18, 2008
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#1
Hi,

Just signed up with sipgate.com
and followed nerdvittles.com guide on setting up trunk and incoming route:

Trunk name: sipgate

type=peer
username=ACCTNO
fromuser=ACCTNO
secret=ACCTPW
context=from-trunk
host=sipgate.com
fromdomain=sipgate.com
insecure=very
caninvite=no
canreinvite=no
nat=no
disallow=all
allow=ulaw&alaw

Registration Strong: ACCTNO:ACCTPW@sipgate.com/YOUR-DID-NUMBER

ACCTNO is the account number assigned to your sipgate account. ACCTPW is the password for your account. YOUR-DID-NUMBER is your 10-digit DID.

Finally create an inbound route using your actual 10-digit DID and assign a destination for the inbound calls.


Issue is that when I call my free DID I get silence for couple of seconds then it goes to sipgate voicemail.
If I use softphone instead of Elastix it works just fine.
I have following ports forwarded:
UDP 10001-20000
TCP 5060
sip_nat.conf has this info
nat=yes
externhost=myusername.dyndns.com
localnet=192.168.1.0/255.255.255.0

Thanks!
 

JohnyBeGood

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#2
Emailed support and they said its odd. They'll look into it. If I find a solution I'll post it here.
 

Patrick_elx

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#3
that's what I have in my trunk peer detail:

host=sipgate.com
context=from-trunk
fromuser=xxxxxx
secret=yyyyyy
type=peer
insecure=very


the register string is the same.

And it's working for me.
 

JohnyBeGood

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#4
Thanks for the reply!
But t hat did not work for me.
Changing [b]insecure=very[/b] to [b]insecure=invite[/b] fixed the issue.
 

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