HELP... Low volume in elastix / how do I solve it

HELP... Low volume in elastix / how do I solve it

  • Low volume in elastix

    Votes: 2 100.0%
  • Low volume in elastix

    Votes: 1 50.0%

  • Total voters
    2
  • Poll closed .

AJP

Staff member
Joined
Dec 6, 2016
Messages
305
Points
68
good day

I'm having a problem with my server.

When I call from outside, the volume is very low.

How to increase the volume on the side of the phone.

In itself is there any other way to increase the volume?

Someone can support me !!!!

email: csolis@microcomp.com.mx
csolisam@hotmail.com
Hello Cesar,

What version of Elastix are you using?

On the phones you must find a parameter for the Audio Settings and set your desired TX & RX gain where TX is the gain for the audio transmitted and the RX is the gain of the audio received, however this setup is just on the phone side for your Handset or Headset.

If you are using PSTN lines then you must check them first using an analog phone directly in order to check is the audio is ok for you or not. In case that the audio is ok then you should check the impedance that you are using on the Gateway or your analog hardware to couple the impedance with the lines of your provider, also normally those device have the option to setup the TX & RX gain.

Best regards!
 
Last edited:

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