I need a response for following queries in Elastix PBX Software. 1.Call Center Module >Agent Console >Agent Screen Shows No Active Calls Time Display :00:00:00 2.How to Design IVR. 3.How can i use Queues Concept. No Reply from Forum and also read all PDF Documents "Elastix No Tears" didn't help. How much cost if some Support agent helps to resolve. Please help me ,its Urgent.