Having Virtual Extensions as part of a call queue?

telemansys

Joined
May 7, 2009
Messages
4
Likes
0
Points
0
#1
Is the following scenario possible with Elastix?

Have three extensions, one physical and the other two are forwarded out to either cell phones or landlines. Can these extensions work in a support call queue just as well as if they were three physical extensions? THANK YOU to you awesome Elastix folks!
 

rafael

Joined
May 14, 2007
Messages
1,454
Likes
1
Points
0
#2
If the only thing you want to have is support queue with 2 phones and local extension I believe the answer is yes. An easy way to this could be to create the extensions as custom extension that would map the cellphone and then use that extension in the queue.

Nice to see you in the forums, hope to see you more often.

Regards,

Rafael
 

telemansys

Joined
May 7, 2009
Messages
4
Likes
0
Points
0
#3
Thank you!
 

Members online

No members online now.

Latest posts

Forum statistics

Threads
30,900
Messages
130,884
Members
17,561
Latest member
marouen
Top