Hello, Hopefully somebody can help me with this. I got a single file from voicevector.com for my IVR. The verbage is below. thank you for calling wall to wall, for maid services press 1, for window cleaning press 2, if you know your parties ext. dial it now. I have an IVR set up as follows 1 = ring group to ext 100 and forward to cellphone 100 = rings extension 100 2 = ring group to ext 200 and forard to cellphone 200 = rings ext 200 i = ext 100 t = ext 100 the ring groups are forwarding to the cellphones as they are supposed to but only if 1 or 2 is pressed right away when the IVR comes on. If I wait till the middle of the voice message "where the number is supposed to be pushed" it will start ringing and go to dead air. Maybe it's timig out, but I increased the timeout on the IVR to 100 seconds and it still does the exact same thing. Any help would be greatly appreciated.