Get back to IVR during Voicemail greeting

Joined
Dec 7, 2007
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Hi Guys!

I am running Elastix 1.3-2

Used to be that if I pressed 0 (zero) during someone's voicemail greeting, the system would say, "That's not a valid extension" and then dump me back to the main IVR.

Now it doesn't do that anymore.

Is there someway to make this functionality work again?

Better yet would be the ability to either a) get back to the IVR by pressing zero without the "error message" or b) be able to select another extension during the greeting.

How would I accomplish this?

Thanks,

Jim
 

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