generate busy tone Help

Discussion in 'General' started by quadron, Dec 31, 2009.

  1. quadron

    Joined:
    Apr 1, 2008
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    Hi

    I want to transfer an incoming call to an extension using atxfer method

    If extension is busy the call return immediately no hear busy tone

    I change in extension.conf :

    ; Extensions with no Voicemail box reporting BUSY come here
    exten => s-BUSY,1,NoOp(Extension is reporting BUSY and not passing to Voicemail)
    exten => s-BUSY,n,GotoIf($["${IVR_RETVM}" = "RETURN" & "${IVR_CONTEXT}" != ""]?exit,1)
    exten => s-BUSY,n,Playtones(busy)
    exten => s-BUSY,n,Busy(20)

    to

    ; Extensions with no Voicemail box reporting BUSY come here
    exten => s-BUSY,1,NoOp(Extension is reporting BUSY and not passing to Voicemail)
    exten => s-BUSY,n,GotoIf($["${IVR_RETVM}" = "RETURN" & "${IVR_CONTEXT}" != ""]?exit,1)
    exten => s-BUSY,n,Playtones(busy)
    exten => s-BUSY,n,Wait(3)
    exten => s-BUSY,n,Busy(20)

    or

    ; Extensions with no Voicemail box reporting BUSY come here
    exten => s-BUSY,1,NoOp(Extension is reporting BUSY and not passing to Voicemail)
    exten => s-BUSY,n,GotoIf($["${IVR_RETVM}" = "RETURN" & "${IVR_CONTEXT}" != ""]?exit,1)
    exten => s-BUSY,n,Playtones(480/500,0/500)
    exten => s-BUSY,n,Wait(3)

    exten => s-BUSY,n,Busy(20)

    But this time extension is busy I hear normal ring tone no busy tone. This Playtones not working.

    I change ring tone value in indication.conf as 480/500,0/500. I hear busy tone but this time all calls is busy tone generate :p


    How can I generate busy tone while transfer call to busy extension ?
     

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