Forward on busy

tfunk

Joined
Jun 22, 2008
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#1
Can someone please tell me how to have an extension forward to another extension if it's busy?

I'm not sure if I'm stating that very well.

I would like it to work like this...

I have a phone w/ two extensions. 201 and 211.

If I'm on the phone on 201 I would like for the call to roll over to extension 211.

Can someone please help me figure out how to do this?

Thanks!

Tfunk
 

DaveD

Joined
Nov 12, 2007
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#2
Call Forward Busy Activate *90 on your phone or on your ring groups have it send to next extension if your current doesn't answer after x rings
 

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