for the incoming routing configuration

Discussion in 'General' started by dreamwavering, Dec 10, 2008.

  1. dreamwavering

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    Hello, Dear all

    In Elastix, when we define a incoming routing, we need specify the DID number, while not the channel number, which means wemust first define DID for each incoming channel.

    But if we have several channels, while we have only one number assigned by telecom service providers, how to do the definition in elastix? Can several channels share the same number as DID?

    Regards,
    Dreamwavering
     
  2. Bob

    Bob

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    Dreamwavering,

    On the whole, standard PSTN (POTS) lines are always 1 DID to 1 CHANNEL/LINE. (we are not discussing line hunt)

    VoIP Connections and E1/T1 connections do not have this same restriction.

    You can have as little or as many DID's as you like on these lines. So you could have 1 x DID, and have 30 channels taking calls when someone calls that DID. In otherwords if you have 30 channels, you can have 30 callers all calling that one DID (phone number), when the 31st person calls they then get the engaged tone.

    Likewise if have a 100 DID range, you could have use any of those DID's as your phone number and it will come down the channel. The channel selection is abitrary and has no correlation to the DID number.

    The main thing with either IP Voice Providers or E1/T1 lines is that the number that was called, as well as calling number are transferred to your Elastix system as part of the signalling, and your Elastix box based on the DID and/or the CLID decides where to route the call.

    Regards

    Bob
     

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