followme problem

pti2000

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Mar 27, 2008
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#1
I am having a problem with the follow me setup, I have been trying to have it call my cell number as well as my extension # and then go to the extension voicemail. so in my follow me list for that ext, I put the ext number and my cell number followed by a # and set ring type to all. But it just don't ring my cell phone, I try setting a did to ring the phone directly, and one to ring via the IVR. But none off these work. However If I just dial that extension from another extension It works. any one know what's up with this. I could use some help thanks.
 

dwells

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Sep 29, 2009
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#2
I just want to be clear,
example:
ext.101 has follow me > EXT+CELL#(RingALL)
IVR opt.1 = extension 101 ~ Doesn't ring ether? just cell?
DID IN-ROUTE = extension 101 ~ same? both, not cell?
102 calls 101 and both ring? (101 + cell#)?
 

pti2000

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Mar 27, 2008
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#3
Ok just to edit your example this is what happen

example:
ext.101 has follow me > EXT+CELL#(RingALL) yes

IVR opt.1 = extension 101 ~ ext 101 rings, but cell phone does not ring
DID IN-ROUTE = extension 101 ~ ext 101 rings, cell does not ring

102 calls 101 and both ring? (101 + cell#)? yes
 

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