Follow me stopped working only one extension

biggy213

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#1
Greeting Everyone,
I have the latest elastix 2.x.x and i noticed follow me with call confirm stopped working after user mailbox reached 100 voicemails. Every time the user press 1 to accept or 3 yo hear the caller id information. the user get message that the caller is no longer available and automatically send the incoming call to extension voicemail. i have moved messages for new to old messages with no luck. At my surprise follow me still work on other extension on the same elastix box. Please advice.
 

Luis Diego

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#2
please show me the information of CLI asterisk.
 

biggy213

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#3
how do you save the output from putty?
 

Luis Diego

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#4
only copy-paste, not need all the information only this issue.
 

biggy213

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#5
i am using putty to ssh to the box. the mouse won't let me copy and paste
 

biggy213

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#6

biggy213

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#7
Any ideas?
 

fmvillares

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#8
Re: Re:Follow me stopped working only one extension

do you try removing the mailbox old 100 msg as it could be a limitation of the app??? i have never used a vm with moer thahn 20 msg saved as all the normal people erases the messages every 2 or 3 days
 

biggy213

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#9
Re: Re:Follow me stopped working only one extension

i have tried deleting messages with no success. Any others suggestions?
 

fmvillares

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#10
Re: Re:Follow me stopped working only one extension

which version do u have of freepbx latest 2.8.1?
 

biggy213

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#11
Re: Re:Follow me stopped working only one extension

No, i have 2.8.0.2 . Can that be the problem?
 

Luis Diego

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#12
i don't think so.
 

biggy213

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#13
Any others ideas? Did you get a chance to look at aserisk -rrr output?
 

fmvillares

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#14
Re: Re:Follow me stopped working only one extension

looks like a bug to me...try upgrading freepbx to latest version...as u dont have it
 

biggy213

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#15
Re: Re:Follow me stopped working only one extension

I have done the upgrade, after reboot the problem still exist.
 

fmvillares

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#16
Re: Re:Follow me stopped working only one extension

really odd...did you remove all the old voicemails also??? the saved archived oncould you please put here a copy of all vm_xxxxx.conf files...
 

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