Follow Me is acting Up.

Discussion in 'General' started by rollinsolo, Apr 18, 2009.

  1. rollinsolo

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    Ok a couple of weeks ago the customer complained of only being able to receive one call at a time on every phone, (2 line 6731 Aastra Phones), I am using a PRI, and there are 17 available channels of Voice in and out of the PBX, I fixed the issue by enabling call waiting on all of the extensions and the phone calls came in how they were supposed to.

    All of my other installs have PRI's as well and do not have call waiting enabled, and have no problem taking more than one call if they are already on a line.

    The only reason I bring up the first issue which I never really fixed as I am not sure if Call waiting should be enabled, but now my follow me is acting strangely I know I enter the phone # correct the setting are correct but when I call a direct DID from the outside you hear the extension of the calling party pick up then you just hear Dial Tone like it grabbed an outside line and just connected that call and hung up on the caller. I have never had this issue before and this is 1.3 stable. Please keep in mind I look through forums and online for a couple of days by myself before I put a post here so I make sure the answer is right in my face. I am sure most of peoples problems are just minor modifications and I am sure that mine is one of them.
     
  2. rollinsolo

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  3. dicko

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    clip

    -- Zap/17-1 is proceeding passing it to Local/8139004630@from-internal-7321,2
    -- Local/8139004630@from-internal-7321,1 is proceeding passing it to Local/FMGL-8139004630#@from-internal-0564,2
    -- Zap/17-1 answered Local/8139004630@from-internal-7321,2
    -- Local/8139004630@from-internal-7321,1 answered Local/FMGL-8139004630#@from-internal-0564,2
    -- Executing [s@macro-auto-blkvm:1] Set("Local/8139004630@from-internal-7321,1", "__MACRO_RESULT=") in new stack
    -- Executing [s@macro-auto-blkvm:2] Set("Local/8139004630@from-internal-7321,1", "__CWIGNORE=") in new stack
    -- Executing [s@macro-auto-blkvm:3] DBdel("Local/8139004630@from-internal-7321,1", "BLKVM/6900/Zap/1-1") in new stack
    -- DBdel: family=BLKVM, key=6900/Zap/1-1
    -- Local/FMGL-8139004630#@from-internal-0564,1 answered Zap/1-1

    Asterisk successfully bridged zap/1 to zap/17 with 8139004630 as a destination, apparently zap/17 hungup, does by any chance the Tampa area need full 11 digit dialing?
     
  4. rollinsolo

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    no Tampa is just 10 digit, it does the same thing for a 727 area code that is considered local.
     
  5. rollinsolo

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    I figured out what it was, certain carriers will not pass orginating caller ID through a pbx back out to PSTN. This happens to be my carrier. So unless I do not overide caller ID in the trunk then follow me cannot work, and I cannot overide caller ID because of remote phones and E911 so I had to use the carrier follow me find me to solve the problem.

    I also found out that legacy PBX's will only accept so many digits on a caller ID name into the system and if it is bigger than what they can accept then it will reject the call, so some calls will get in and some will not, its hard to trouble shoot when half are working and the other half are not, don't know if this would help anyone but I thought I would put it out there.
     

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