follow-me and cell phone

Discussion in 'General' started by kobimz1, Oct 27, 2009.

  1. kobimz1

    Joined:
    Jul 7, 2009
    Messages:
    10
    Likes Received:
    0
    Hello.
    I want to create a follow-me for an office extension to a mobile phone, the ring should be simultaneously in both lines.
    In the follow me Settings I wrote the phone inner extension and the mobile number, at the end I added the pound symbol
    The problem is that when I call to the extension number from within the office it works, but if I'm calling from outside the office, only the office extension works.

    am i doing something wrongs? is there another way to achieve this requirement?

    thanks
     
  2. jgibson

    Joined:
    Dec 29, 2008
    Messages:
    78
    Likes Received:
    0
    I think this topic was just covered the other day. The search is a powerful feature. Use a ring group.
     
  3. kobimz1

    Joined:
    Jul 7, 2009
    Messages:
    10
    Likes Received:
    0
    i know and ring group dont work from outside call
     
  4. jgibson

    Joined:
    Dec 29, 2008
    Messages:
    78
    Likes Received:
    0
    Did you create an inbound route that points to the ring group?
     
  5. kobimz1

    Joined:
    Jul 7, 2009
    Messages:
    10
    Likes Received:
    0
  6. jgibson

    Joined:
    Dec 29, 2008
    Messages:
    78
    Likes Received:
    0
    Can you post the output from the cli for when you try to get the ring group to answer?
     
  7. kobimz1

    Joined:
    Jul 7, 2009
    Messages:
    10
    Likes Received:
    0
    Executing [s@macro-dialout-trunk:19] Dial("Local/7331096@from-internal-e7cd,2", "SIP/Bezeq/7331096|300|M(setmusic^none)rWw") in new stack
    -- Called Bezeq/7331096
    -- Local/7331096@from-internal-e7cd,1 is ringing
    -- Got SIP response 604 "Does not exist anywhere" back from 10.71.1.1.
    == Everyone is busy/congested at this time (1:0/0/1)
    -- Executing [s@macro-dialout-trunk:20] Goto("Local/7331096@from-internal-e7cd,2", "s-CHANUNAVAIL|1") in new stack
    -- Goto (macro-dialout-trunk,s-CHANUNAVAIL,1)
    -- Executing [s-CHANUNAVAIL@macro-dialout-trunk:1] GotoIf("Local/7331096@from-internal-e7cd,2", "1?noreport") in new stack
    -- Goto (macro-dialout-trunk,s-CHANUNAVAIL,3)
    -- Executing [s-CHANUNAVAIL@macro-dialout-trunk:3] NoOp("Local/7331096@from-internal-e7cd,2", "TRUNK Dial failed due to CHANUNAVAIL (hangupcause: 1) - failing through to other trunks") in new stack
    -- Executing [7331096@from-internal:6] Macro("Local/7331096@from-internal-e7cd,2", "outisbusy|") in new stack
    -- Executing [s@macro-outisbusy:1] GotoIf("Local/7331096@from-internal-e7cd,2", "0?emergency|1") in new stack
    -- Executing [s@macro-outisbusy:2] GotoIf("Local/7331096@from-internal-e7cd,2", "0?intracompany|1") in new stack
    -- Executing [s@macro-outisbusy:3] Playback("Local/7331096@from-internal-e7cd,2", "all-circuits-busy-now&pls-try-call-later| noanswer") in new stack
    -- <Local/7331096@from-internal-e7cd,2> Playing 'all-circuits-busy-now' (language 'he')
    -- SIP/2222-08e2bb60 is ringing
    -- SIP/2222-08e2bb60 is ringing
    -- SIP/2222-08e2bb60 is ringing
    -- <Local/7331096@from-internal-e7cd,2> Playing 'pls-try-call-later' (language 'he')
    -- SIP/2222-08e2bb60 is ringing
    -- Executing [s@macro-outisbusy:4] Congestion("Local/7331096@from-internal-e7cd,2", "20") in new stack
    -- Local/7331096@from-internal-e7cd,1 is circuit-busy
    == Spawn extension (macro-outisbusy, s, 4) exited non-zero on 'Local/7331096@from-internal-e7cd,2' in macro 'outisbusy'
    == Spawn extension (from-internal, 7331096, 6) exited non-zero on 'Local/7331096@from-internal-e7cd,2'
    -- Executing [h@from-internal:1] Macro("Local/7331096@from-internal-e7cd,2", "hangupcall") in new stack
    -- Executing [s@macro-hangupcall:1] GotoIf("Local/7331096@from-internal-e7cd,2", "1?skiprg") in new stack
    -- Goto (macro-hangupcall,s,4)
    -- Executing [s@macro-hangupcall:4] GotoIf("Local/7331096@from-internal-e7cd,2", "1?skipblkvm") in new stack
    -- Goto (macro-hangupcall,s,7)
    -- Executing [s@macro-hangupcall:7] GotoIf("Local/7331096@from-internal-e7cd,2", "1?theend") in new stack
    -- Goto (macro-hangupcall,s,9)
    -- Executing [s@macro-hangupcall:9] Hangup("Local/7331096@from-internal-e7cd,2", "") in new stack
    == Spawn extension (macro-hangupcall, s, 9) exited non-zero on 'Local/7331096@from-internal-e7cd,2' in macro 'hangupcall'
    == Spawn extension (from-internal, h, 1) exited non-zero on 'Local/7331096@from-internal-e7cd,2'
    -- SIP/2222-08e2bb60 is ringing
    elastix*CLI>


    the local 7331096 is the cellphone
    the 2222 is the office
     
  8. jgibson

    Joined:
    Dec 29, 2008
    Messages:
    78
    Likes Received:
    0
    It looks like you are using isdn. I did a search for hangupcause 1 and fround this. This is a link and some insight that dicko gave to a person who was also unable to make calls:

    networking.ringofsaturn.com/RemoteAccess/isdncausecodes.php

    cause 1 basically no destination, if all calls fail with cause 1 check that your outbound CID is acceptable by your carrier.
     
  9. kobimz1

    Joined:
    Jul 7, 2009
    Messages:
    10
    Likes Received:
    0
    i using sip trunk on fiber optic to my voip provider
     

Share This Page