Feature Code Call Transfers

ismed

Joined
Oct 1, 2009
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#1
Dear Experts,
I found that when I call external number or other internal number and want to transfer it to the conference number 8000 by pressing first the "##" (blind transfer) then nothing happen. But when I got a call from other internal number then I can use "##" to transfer this call to conference 8000.

So the question is why the caller cannot transfer the call that he made to the other internal number or conference number and only the receiver can transfer the call?

I also check by "# feature show" that attended transfer "*2" is not active. How to activate this attended xfer *2 in the feature show?

Thanks a lot in advance to your responds.

Best regards,
Ismed
 

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