fax failed through AS5300

Discussion in 'General' started by willyau, Jun 29, 2010.

  1. willyau

    Jun 29, 2010
    Likes Received:
    HI ALL,
    i have a problem that sent fax from my elastix to another elastix through AS5300.
    it error with below message all the time:
    No response to PPS repeated 3 times.
    no answer (T30.T1 timeout)

    i saw that someone said set as5300 to:
    voice service voip
    fax protocol none
    modem passthrough nse codec g711ulaw
    sometimes it received and mail to me like attached.

    i have add t38pt_udptl=yes on sip_general_custom.conf and udptl.conf
    so is there anything that i need to set to make it work ?

    Thank you.

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