fax contemporary calls redirect to another if busy

Discussion in 'General' started by matc1, Apr 12, 2010.

  1. matc1

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    Hello, i've a question, i've configured esalstis whit hylafax and iaxmodem all goes well, send and receive.
    But i've a question, if i want to create multiple modems (with the same number) for contemporary (if one is busy) calls what i can do?
    I think i need goto but i 'don't know how to do it with elastix interface.
    Ecuse for mai orrible english
    thank's
     
  2. ramoncio

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    Hi matc1, wellcome to the Elastix forum!

    If you want that, just create as many virtual modems (iaxmodems) as you need using the same callerid number.
     
  3. matc1

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    Thank's,excuse me, but i need to create a new extension with the same number by add extensions menu this i think create a new iaxmodem, or i only need to create a new fax account whit the same number?
    i think the first is correct? is it ok?
     
  4. matc1

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    I try what you say, but there's no contemporay if i make two calls one line
    give me busy, maybe i ned a redirect on other modem? but i don't know how to do
     
  5. matc1

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    exten => XXXXXX10,1,Dial(IAX2/iaxmodem57/${EXTEN})
    exten => XXXXXX10,2,Dial(IAX2/iaxmodem57b/${EXTEN})
    exten => XXXXXX10,10,3,Dial(IAX2/iaxmodem57c/${EXTEN})
    exten => XXXXXX10,10,4,Dial(IAX2/iaxmodem57d/${EXTEN})
    ;
    exten => XXXXXX10,102,GoTo(XXXXXX10,2)
    exten => XXXXXX10,103,GoTo(XXXXXX10,3)
    exten => XXXXXX10,104,GoTo(XXXXXX10,4)

    i need something like these, but i don't know where
    put manually in the elastix configuration files, there is a custom extension
    that not will be overwrite?
    thank's
     
  6. Patrick_elx

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    That's an interesting question. I haven't found the answer yet but looking for it.

    1/ create a few new virtual fax in the Elastix gui. Same extension? same secret? same caller ID?


    If I create all of them with the same extension, when the first modem is busy, a new incoming call is rejected with a BUSY answer. Is there something to change in the extension tab to allow multiple calls?


    If you create all modem with a different extension, then you need to create a ring group with all these extensions to allow them to answer to one number (ring group).

    What is the proper way to create this pool of fax modem?
     
  7. Patrick_elx

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    Hi ramoncio,

    I could use your guidance there.
    So far I achieved to create multiple IAX modem that are starting properly, but I can't achieve to send a fax while receiving one, or receiving two fax at the same time.

    What am I missing?
     

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