error in Asterisk log NOTICE 3357

Discussion in 'General' started by oomph, Mar 30, 2009.

  1. oomph

    Aug 20, 2008
    Likes Received:
    Today I had a user on a call and experience a disconnect. After investigating further, the following errors in the asterisk log were found for that extension.

    username mismatch, have <1109>, digest has <>
    NOTICE [3357] chan_sip.c: Registration from '' failed for '192.168.x.x' - Username/auth name mismatch

    basically, my phone lost authentication and could not re authenticate?

    I'm certain that my credentials are correct and this effected multiple phones. What could cause this and how do you recommend I go about correcting it?.


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