Elastix v1.0-RC2 - Message Waiting Indicator Prob.

Discussion in 'General' started by griffe, Apr 14, 2008.

  1. griffe

    Joined:
    Apr 14, 2008
    Messages:
    3
    Likes Received:
    0
    Hello,

    I would like to report a problem I am having with the latest release of Elastix 1.0 RC2.

    It seems that after multiple installations I cannot get the message waiting indicator (MWI) to flash.

    I have three Aastra 9133i
     
  2. griffe

    Joined:
    Apr 14, 2008
    Messages:
    3
    Likes Received:
    0
    Re:Elastix v1.0-RC2 - Message Waiting Indicator Pr

    With the sudden release of 1.0 Stable I decided to give it a try... SAME PROBLEM.

    In an effort to solve our message waiting indicator problem I tried using the Endpoint manager.

    I reset my 9133i to factory settings set it up with the endpoint manager, rebooted my phone and... nothing!

    After restarting the phone nothing had changed in the config. So I went back into the phone and gave it my Elastix's IP address for "Configuration Server"... Rebooted and... STILL NOTHING.

    What gives? Is no one else having these problems? I even went step by step through "Elastix Without Tears".

    Any help would be great!<br><br>Post edited by: griffe, at: 2008/04/15 08:11
     
  3. nothings_found

    Joined:
    Nov 5, 2007
    Messages:
    72
    Likes Received:
    0
    Re:Elastix v1.0-RC2 - Message Waiting Indicator Pr

    In order for the phone to correctly download the file settings you will need to rename the file in the correct format.

    for example by default Elastix creates them like this.

    00085d1930c7.cfg You need to rename them to look like this.

    00085D1930C7.cfg (SEE ALL CAP LETTERS)

    Also make sure you have the correct firmware version for your phones in the /tfpboot folder

    Make sure that you chmod -R 777 /tfpboot so that the tftp server can hand out files from it.
     
  4. nothings_found

    Joined:
    Nov 5, 2007
    Messages:
    72
    Likes Received:
    0
    Re:Elastix v1.0-RC2 - Message Waiting Indicator Pr

    By the way my message waiting light is working just great. I just tested this. Here are my Aastra.cfg file and my MAC.cfg file.

    Code:
    dhcp: 1
    #tftp server: 192.168.10.1
    time server disabled: 0
    #time server1: 192.168.8.15
    sip digit timeout: 4
    sip customized codecs: payload=0;ptime=30;silsupp=off sip customized codec: payload=0;ptime=30;silsupp=off, payload=8;ptime=30;silsupp=off,payload=18;ptime=30;silsupp=off
    
    # sidecar info helper
    sip xml notify event: 1
    
    #sip dial plan: "0|911|9911|XXXXXXXXXX|[1-8]XXX|9[2-9]XXXXXXXXX|91[2-9]XXXXXXXXX|9*XX1[2-9]XXXXXXXXX|9*XX[2-9]XXXXXXXXX|9011X+|X+#"
    # 
    # The following dial plan is for 10 digit dialing
    #
    #sip dial plan: "0|911|900X|*[13]|9011X+.|[78]XXX|*[65]X|9[469]11|9[2-9]XXXXXXXXX|*[78][456]XXXX|91[2-9]XX[2-9]XXXXXX"
    #
    # The following dial plan is for 7 digit dialing
    #
    #sip dial plan: "0|*5X|*1|*3|*74[1-8]XXX|*7400|*86[1-8]XXX|911|9911|9411|9611|[1-8]XXX|900X|9[2-9]XXXXXX|91[2-9]XXXXXXXXX|9011+.|X+.#"
    #
    sip allow auto answer: 1
    sip intercom mute mic: 0
    #
    # as of firmware 1.4, the tx gain setting should be zero.
    handset tx gain: -5
    handset sidetone gain: -10
    #
    time server1: 164.67.62.194   # tick.ucla.edu
    time server2: 216.218.192.202 # clock.fmt.he.net
    time server3: 204.74.68.55    # ntp2.sf-bay.org
    dst config: 3
    live dialpad: 1
    #
    prgkey1 type: speeddial
    prgkey1 name: "VoiceMail"
    prgkey1 value: 8555
    #
    prgkey2 type: dnd
    prgkey2 name: "DND"
    prgkey2 value: dnd
    #
    prgkey3 type: line
    prgkey3 name: "Line 8"
    prgkey3 value: 8
    #
    prgkey4 type: line
    prgkey4 name: "Line 7"
    prgkey4 value: 7
    #
    prgkey5 type: line
    prgkey5 name: "Line 6"
    prgkey5 value: 6
    #
    prgkey6 type: line
    prgkey6 name: "Line 5"
    prgkey6 value: 5
    #
    prgkey7 type: line
    prgkey7 name: "Line 4"
    prgkey7 value: 4
    #
    softkey1 type: speeddial
    softkey1 label: "Voicemail"
    softkey1 value: 8555
    #
    softkey2 type: dnd 
    softkey2 label: "DND"
    softkey2 value: dnd 
    #
    softkey3 type: line
    softkey3 label: "Line 5"
    softkey3 value: 5
    #
    softkey4 type: line
    softkey4 label: "Line 6"
    softkey4 value: 6
    #
    softkey5 type: line
    softkey5 label: "Line 7"
    softkey5 value: 7
    #
    softkey6 type: line
    softkey6 label: "Line 8"
    softkey6 value: 8
    
    MAC.cfg FILE

    Code:
    # The tftp_server must *not* be a hostname. Only IP addresses will work.
    #tftp_server: 10.192.168.1
    sip proxy ip: 10.192.168.1
    sip registrar ip: 10.192.168.1
    sip digit timeout: 4
    sip customized codecs: payload=0;ptime=30;silsupp=off sip customized codec: payload=0;ptime=30;silsupp=off, payload=8;ptime=30;silsupp=off,payload=18;ptime=30;silsupp=off
    #sip dial plan: "0|*5X|*1|*3|*7[4-5][1-8]XXX|*7400|*86[1-8]XXX|911|9911|9411|9611|[1-8]XXX|900X|9[2-9]XXXXXXXXX|91[2-9]XXXXXXXXX|9011+.|X+.#"
    time zone name: US-Pacific
    #
    displayName1: Hector Moreno
    displayName2: 8003
    #
    sip line1 auth name: 8002
    sip line1 password: 
    sip line1 user name: 8002
    sip line1 display name: 8002
    sip line1 screen name: 8002
    #
    sip line2 auth name: 8002
    sip line2 password: 
    sip line2 user name: 8002
    sip line2 display name: 8002
    sip line2 screen name: 8002
    #
    sip line3 auth name: 8002
    sip line3 password: 
    sip line3 user name: 8002
    sip line3 display name: 8002
    sip line3 screen name: 8002
    #
    sip line4 auth name: 8002
    sip line4 password: 
    sip line4 user name: 8002
    sip line4 display name: 8002
    sip line4 screen name: 8002
    #
    sip line5 auth name: 8002
    sip line5 password: 
    sip line5 user name: 8002
    sip line5 display name: 8002
    sip line5 screen name: 8002
    #
    sip line6 auth name: 8002
    sip line6 password: 
    sip line6 user name: 8002
    sip line6 display name: 8002
    sip line6 screen name: 
    #
    sip line7 auth name: 8002
    sip line7 password: 
    sip line7 user name: 8002
    sip line7 display name: 8002
    sip line7 screen name: 8002
    #
    sip line8 auth name: 8002
    sip line8 password: 
    sip line8 user name: 8002
    sip line8 display name: 8002
    sip line8 screen name: 8002
    #
    sip line9 auth name: 8002
    sip line9 password: 
    sip line9 user name: 8002
    sip line9 display name: 8002
    sip line9 screen name: 8002
    
    prgkey3 line: 1
    prgkey3 type: blf
    prgkey3 label: "Anabel Trochez"
    prgkey3 value: 8000
    prgkey4 line: 1
    prgkey4 type: blf
    prgkey4 label: "Hector's Desk"
    prgkey4 value: 8001
    prgkey5 line: 1
    prgkey5 type: blf
    prgkey5 label: "Hector's Office"
    prgkey5 value: 8004
    prgkey6 line: 1
    prgkey6 type: blf
    prgkey6 label: "Hector's Laptop"
    prgkey6 value: 8003
    
    See if that helps you ?

    Post edited by: nothings_found, at: 2008/04/15 12:46

    Post edited by: nothings_found, at: 2008/04/15 12:47<br><br>Post edited by: nothings_found, at: 2008/04/15 12:49
     
  5. griffe

    Joined:
    Apr 14, 2008
    Messages:
    3
    Likes Received:
    0
    Re:Elastix v1.0-RC2 - Message Waiting Indicator Pr

    Thanks guys...

    I'll go over your suggestions and try to figure this on out.


    Thanks again!
     
  6. odigan

    Joined:
    Mar 27, 2008
    Messages:
    4
    Likes Received:
    0
    Re:Elastix v1.0-RC2 - Message Waiting Indicator Pr

    Hi,

    I had a similar problem with Polycom phones.
    Tried everything until I found the problem.

    It was in the context of the extension.

    I have FreePBX set on "device and users". When I create a device with the umbedded FreePBX, the context is 3232@device . But Elastix doesn't create the proper directory "device".

    So I changed the context for 3232@default and voilà, everything is OK.

    Maybe you could check your context ?

    Just an idea...
     
  7. zeus

    Joined:
    Oct 25, 2007
    Messages:
    60
    Likes Received:
    0
    Re:Elastix v1.0-RC2 - Message Waiting Indicator Pr

    You don't have to change the context just create the missing folder (device) at /var/spool/asterisk/voicemail and this can solve the problem.

    don't forget to set permissions to 755 (/var/spool/asterisk/voicemail/device) with user & group asterisk.

    I had this problem from version 9.2 and i solve it this way.
     
  8. martinparks

    Joined:
    Nov 21, 2007
    Messages:
    13
    Likes Received:
    0
    Re:Elastix v1.0-RC2 - Message Waiting Indicator Pr

    nothings_found -----
    You are my new hero (super man or batman) you pick.
    I have been fighting with my 57iCT for two days now, I checked every forum including trixbox with no help at all. I just found your post, copied those files and POW! ZOOM! BANG!
    I am up and running.

    Thanks, you saved me big time.
     

Share This Page