Elastix IVR Breakout

Discussion in 'General' started by KyleNesium, Aug 19, 2010.

  1. KyleNesium

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    I am currently running Elastix 1.6-12 with my PBX system and i am having trouble with people phoning in with pules dial phones and not being able to select an option in the menu, because it only responds to tone dial.

    I was thinking of creating an IVR Breakout Menu which will automatically send the caller to an extension (Switchboard) if no option is dialed in the original Menu.

    I am still struggling with this and would like to know if anyone here could shed some light on the matter.

    Thanks

    Kyle

    Elastix noob (-_-)
     
  2. Awesomo

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    Check "loop before t-dest" on the ivr menu. I usually set the menu to loop twice before timing out (you may want it to only loop once).

    Then where you set your destinations, instead of typing 1-9, type a t

    When no button's are pressed, it will send the called to whatever is specified next to the t
     
  3. KyleNesium

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    I have the following options

    Loop before t-dest (which has a check box)
    Timeout Message ( Can only select an option)

    there are no options to " set your destinations, instead of typing 1-9, type a t"

    I can only select a timeout message option in the drop down list.

    Kyle

    Elastix noob (-_-)
     
  4. Awesomo

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    Wow these forums are buggy. It complained my picture was too big, then posted the text anyways. On top of timing out all the time, these forums are getting quite annoying.
     
  5. Awesomo

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  6. KyleNesium

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    Thanks Awesomo!

    You have been a great Help! :)

    Kyle

    Elastix noob (-_-)
     

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