Elastix 2.0, IVR takes 20 seconds to redirect

jonatanguillen

Joined
Jan 6, 2011
Messages
2
Likes
0
Points
0
#1
Hi everyone,
I have installed version 2.0 and I have a problem with the IVR. I have it set like this: to speak with the operator dial 1 to speak with sales press 2. When a customer calls, select one of the IVR options takes about 20 seconds to redirect it to the extension.

one could steer me?

Thanks
 

dicko

Joined
Oct 24, 2008
Messages
4,099
Likes
0
Points
0
#2
If you have enabled "direct dial" on your IVR and you have an extension numbering system that collides with your ivr selections the call will be delayed, usually only by 5 seconds though.
 

jonatanguillen

Joined
Jan 6, 2011
Messages
2
Likes
0
Points
0
#3
Re: Re:Elastix 2.0, IVR takes 20 seconds to redirect

Thanks, it works perfect
 

Members online

No members online now.

Latest posts

Forum statistics

Threads
30,902
Messages
130,887
Members
17,565
Latest member
omarmenichetti
Top