Dynamic Agent with in the Queues

Discussion in 'General' started by Ashraf.jabali, Sep 13, 2010.

  1. Ashraf.jabali

    Joined:
    Nov 15, 2009
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    Hi there,

    I have the flowing queues:

    1000
    2000
    5000
    6000

    with out assign any static agent to those queues, so in my case if the agent need to login to the queue he need to press

    1000*
    2000*
    5000*
    6000*

    and if he want to make logout he has to press

    1000**
    2000**
    5000**
    6000**

    but as you see it look to long for them to login and logout from 4 queue

    So i need any one to help me if i can make the agent login in to more than queue as a dynamic agent with one code or one dial plan and the same with the logout

    Thank you
     
  2. cloclo

    Joined:
    Jan 25, 2010
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    59
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