DVG-6004S with Elastix 2.0.0 (Incoming Route)

Discussion in 'General' started by cherianvthomas, Mar 21, 2011.

  1. cherianvthomas

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    Mar 21, 2011
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    Hi Guys,

    I am trying to configure DVG-6004s with Elastix 2.0.0. I need to use the IVR Configuration on Elastix (all the incoming call should be answered by IVR)

    DVG Settings.
    ------------
    Created an Extension (300) in SIP Line 1 [file/DVGFXO]
    Enabled hotline (301-active extension)

    ELASTIX Settings
    ----------------
    Create trunk for 300 with peer details as follows

    host=dynamic
    username=300
    secret=300abcd
    qualify=yes
    dtmfmode=rfc2833
    context=from-trunk
    type=friend

    Create inbound route to answer all calls by IVR.

    DID Number =
    CID Number =
    Caller ID Priority =
    (all set to blank)
    and in Set Destination enabled the IVR option and selected the file.

    Now, now all the incoming calls are ringed at my 301 live extension and not answered by IVR. I need all the calls to answer by the IVR. I tried with virtual extensions also but no use.

    Anybody can help me on this issue? please..

    Thanks..
     
  2. fmvillares

    Joined:
    Sep 8, 2007
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    elastix without tears is your friend....try reading the units 8 and 9 ...there u will find quickly your answers
     

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