Dropped calls

thorpe5278

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Jan 10, 2010
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#1
We just installed Elastix and have about 100 users making about 20 calls at any given one time. It is running on a quad core 4gig ram Dell server. We are using Polycom 335 phones. We keep randomly have dropped calls. Time frame and call length is all different. We have a Verizon private sip trunk and 2 other providers. It doesn’t seem to be a problem on the provider site put something with Elastix. Anyone have any ideas and maybe the best way I can troubleshoot this?
 

yesmat

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Mar 16, 2009
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#2
How is the SIP trunk delivered to the site? what kind of WAN link are you using?
 

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