Double entries in reports

Joined
Sep 23, 2007
Messages
49
Points
0
We have recently backed up the information on one server that was running 1.0 and restored it to a second server that is running 1.3 everything seems to be working ok except when we run reports it seems like any outgoing zap call now has 2 entries. 1 with an answered status and another that is seconds later with a no answer status. Does anyone know what we can do to fix this?
 
Joined
May 14, 2007
Messages
1,454
Points
0
That is an issue with asterisk cdrs. I believe it would be solve in elastix 1.5
 
Joined
Aug 29, 2007
Messages
74
Points
0
Find the macro [macro-hangup] in extensions.conf.

Comment out the first 2 lines of the macro
;exten => s,1,ResetCDR(w)
;exten => s,n,NoCDR()

Block Copy and Paste the modified [macro-hangup] code into extensions_override_freepbx.conf.

You will need to do amportal restart following this

Cheers
Garry
 
Joined
Sep 23, 2007
Messages
49
Points
0
So do I just comment out those 2 lines and then copy and paste the entire hangup macro?
Is that the modified code that you are referring to?

Thank you very much for your help!!!
 
Joined
Aug 29, 2007
Messages
74
Points
0
Hi,

I just copied and pasted the complete "macro-hangup" block to extensions_override_freepbx.conf and then commented out the 2 lines at the beginning as shown in the pasted copy.

That way the original one in extensions.conf stays unchanged

Cheers
Garry
 
Joined
Aug 29, 2007
Messages
74
Points
0
Hi,

I just copied and pasted the complete "macro-hangup" block to extensions_override_freepbx.conf and then commented out the 2 lines at the beginning as shown in the pasted copy.

That way the original one in extensions.conf stays unchanged

Cheers
Garry
 

Members online

No members online now.

Forum statistics

Threads
30,992
Messages
131,106
Members
17,716
Latest member
Orbit114
Top