Do not think Softphone is registering......

reynolwi

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May 5, 2008
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#1
Ok im not sure if the XLite softphone is registering. On the computer the softphone is telling me that its ready and shows my username which is the extension.

Ive enabled CLI in the console and have been watching things go by and i cant make heads or tails of what it is. I done the "sip show peers" and it shows the softphone is ok under status. when i try and dial voicemail from the softphone i get the recorded error message "The person i am calling is unavailable. Please try again"
 

oneobserver

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Jun 2, 2008
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#2
Which version of X-Lite are you using and what settings did you apply. For my SIP connection I put in the following:

Display Name: Your Name
User Name: Your Extension
Password: Extensions Secret
Authorization user Name: Your Extension
Domain: IP address/name of Elastix Server

I didn't change any of the other setting, but your behavior is usually caused by the dial plan being changed.

The default on mine is: #1\a\a.T;match=1;prestrip=2;

When you dial *97 what shows up in the /var/log/asterisk/full file?

Mark Holm AKA OneObserver
ww.infoarch.com
 

rejil.rajan

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Apr 8, 2007
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#3
Give the command sip show peer < extension of the softphone>.

* Name : 200
Secret : <Set>
MD5Secret : <Not set>
Context : from-internal
Subscr.Cont. : <Not set>
Language :
AMA flags : Unknown
CallingPres : Presentation Allowed, Not Screened
Callgroup :
Pickupgroup :
Mailbox : 200@default
VM Extension : asterisk
LastMsgsSent : 0/0
Call limit : 0
Dynamic : Yes
Callerid : "Name of User" <200>
Expire : 3432
Insecure : no
Nat : No
ACL : No
CanReinvite : No
PromiscRedir : No
User=Phone : No
Trust RPID : No
Send RPID : Yes
DTMFmode : rfc2833
LastMsg : 0
ToHost :
Addr->IP : <IP Address of the Machin>Port 10302
Defaddr->IP : 0.0.0.0 Port 5060
Def. Username: 200
SIP Options : (none)
Codecs : 0x1c000c (ulaw|alaw|h261|h263|h263p)
Codec Order : (ulaw,alaw,h263,h263p,h261)
Status : Unmonitored
Useragent : X-Lite release 1002tx stamp 29712
Reg. Contact : sip:200@<IP Address of the Machine>:10302;rinstance=98c2f50b705fde55


If the IP address of the machine is seen in the Addr -> IP field and the Reg.Contact field. This means that the softphone has registered
 

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