DND will not cut off

Discussion in 'General' started by izrunas, Mar 18, 2010.

  1. izrunas

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    So this is a really odd report...

    Multiple users of one of our systems report that they are unable to cancel DND status for their phone (which they set via a star code, not the phone's own DND button). When they go to cancel the DND status, it seems to stick for about 10 seconds, then Asterisk self-reverts the extension to a DND status.

    The problem seems to be cleared by power cycling the extension--though why this is related, I am at a complete loss.

    Any ideas?
     
  2. ramoncio

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    Hi izrunas,
    Enable a high debug level and examine the logs while you enable and disable DND on a phone. This should show you the problem.
     

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