Distribute outgoing calls

Discussion in 'General' started by ElasMex, Jun 25, 2009.

  1. ElasMex

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    Hello All

    Is there any way of generating a queue for outgoing calls in the trunk?

    Distribute the calls that are generated in the core are available.

    Greetings
     
  2. rafael

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    you may create an outgoing campaing in the callcenter module. I am not sure if that is what you want?

    Regards,

    Rafael
     
  3. ElasMex

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    Hello Rafael

    Thanks to lemuelgv, helped me solve a part of my question.

    Dialing a Group
    In the Zap Channel Module's configuration file (zapata.conf), you can define groups of Zap channels that get treated as a single channel as far as the Dial command is concerned. You specify which of four methods the Zap channel module is to use to select a non-busy channel from the channel group by prefixing the group number with one of the letters g, G, r, or R:
     
  4. ElasMex

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    Hola Rafael

    ¿Alguna sugerencia?
     

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