Direct Links to Agent Console

gmeles

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Jul 28, 2008
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#1
Hi all and many thanks for your contribution.
I want an agent to have a direct link to the agent console, enter his/her credentials and start receiving calls. Is there any direct https, or they have to first access the web interface of elastix and go to Call Center --> Agent Console?
 

jastele

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Jun 29, 2010
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#2
They would need a login for Elastix to be created. When you do this you can set them in a group for example: Agent.

You could then give the group Agent permission to only view the Agent Console so that once they login they only can see the agent console.

Hope that helps
 

gmeles

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#3
Thank you for the answer. That is exactly what i already did. I don't want to create an elastix user though. So i hope that maybe is another solution.
 

dicko

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#4
https://<elastix_box>/?menu=call_center

but any which way, you will have to create an appropriate user though, (or show your underwear)

dicko
 

gmeles

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#5
:laugh: :laugh: :laugh:

OK you got me.
I like to show my underwear to people.
Thanks you very much guys
 

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