Dial Plan Issues

Discussion in 'General' started by kmullen, Oct 14, 2010.

  1. kmullen

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    I am running Elastix 2.0 64 bit and I am having problems initiating 7 digit dialing.

    Here is the dial plan in my trunk and outbound route config.

    1+NXXNXXXXXX
    1830+NXXXXXX

    I want Elastix to add 1830 anytime a seven digit number is dialed. Right now I am getting "Your call cannot be completed as dialed. Please check your number and dial again."

    Any help out there.
     
  2. dicko

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    you can't use the + construct in outbound routes (see the hover over help)

    That is up to the trunk

    use

    1NXXNXXXXXX
    NXXNXXXXX
    NXXXXXX

    for the route and what you have for the trunk
     
  3. kmullen

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    Thanks Dicko,

    That worked great.
     

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