Dial out timming

erpezoa

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#1
I just configured a server for 12 Users, everything working great so far, but users really hate the delay after you dial a number, I know that if you press # the calls gets dialed immediately, but they don't want to do that.
I remember a couple years ago I did it for another install but I just don't remember what I did.

Thank you.

Eric
 

dicko

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#2
I see you are in NANP land, so it is easy.

In the outbound routes make the expression explicit:


1NXXNXXXXXX ; for 11 digit dialing LD
NXXNXXXXXX ; for 10 digit dialing LD


(add 602+NXXXXXX for example in the trunk if you want 7 digit dialing for your client and your VSPO accepts 10 digit dialing)
 

erpezoa

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#3
Thats how it is currently setup, but still about 12 seconds delay after I press the last digit of any call. Unless I press #
Outbound dial
1NXXNXXXXXX
NXXNXXXXXX

Trunk
602+NXXXXXX
623+NXXXXXX
480+NXXXXXX

----------
Do you know of any editable config file to reduce the delay?
 

dicko

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#4
I would then check for any dialstring settings in your hardware phones. and make them match
 

erpezoa

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#5
I will, thank you.
 

dicko

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#6
woops
 

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