Just curious. We have polycom 331's, and have 2 issues it seems 1. If you dial a 4 digit ext say 5011, but don't press anything, the phone doesnt do anything, just sits there as if waiting for input, it isnt until you press Dial on the phone does it dial the ext, anyway to just dial as soon as the 4 digits are entered or after a few seconds dial? 2. When dialing out to external numbers ex: 9-1-555-555-5555 , the phone cuts you off about mid way and asks for the password(we have a password to make outgoing calls) Is this a problem with the call strong not being long enough, or the dial pattern in the phone, or in the PBX system?