I have a customer that is having audio issues into a phone call and randomly. After a couple of minutes the other side of the conversation's audio drops off and my customer cannot hear anything yet the receiving end can hear them fine, 20-30 secs later they come back and can talk. Obviously this is annoying for both parties. I know how to set rtp debug ip and look at the packets, but how do you create a file and write the results to this new file so that I can read the whole thing, this happens randomly so I would have to have it running for a few hours, and go back to the instances the customers give me and filter those results. Thanks for all help, I always look in forums and Without Tears before posting to here.