Creating a Diversion Header?

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Aug 4, 2008
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Hi,

We are trying to set up a trunk that sends out an 800# as the outbound ID. Our host(cbeyond) has our 800# referencing a designated number on incoming calls & it works fine. Our outbound call uses the same specific designated number but we want the outbound ID to show up as an 800#. The line doesn't work if the host tries to set it up for us & they have told us we need to create a Diversion Header that references the DID on our PBX box. I've done a little research but haven't found much that makes sense to me. Does anyone have experience creating Diversion Headers. We're using Asterisk with elastix.

Any help would be greatly appreciated.

Thanks, Steve
 

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