Conversion to 5.x: no email received

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I haven't received an email for the conversion please i need to change the pbx from 4 to the new version i need the backup to restoring..
 

AJP

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Hi Maykel,

Could you please send me a private message with the email used in the converter.

Thanks!
 
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AJP, i am having the same problem. i submitted the backup and have not received the email.
 

AJP

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Hi Jeremy, could you please send me a private message with the email and the name of the backup that was uploaded.

Thank you!
 

AJP

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Hello Richard,

Please note that converted backups are stored in our servers just for three days, after that time the files are deleted.

If you tried today, then send me a private note with the email used and the name of the backup uploaded.

Thanks!
 
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