configuring IVR

Discussion in 'General' started by pnaves, Jan 20, 2010.

  1. pnaves

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    Hi, Folks,

    I want to create an IVR where caller doesn't need to press any number to be redirect to a queue or a ring group. Something like this:
    "Please dial the wish extension or wait for attendant"
    wait few seconds then the caller will be redirect to a queue
    Are there a way to do this by elastix web gui?

    Thanks
     
  2. Patrick_elx

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    I think you can do that with a basic IVR.
    Play your message, ask to dial extension, on timeout send to the extension you want.
     
  3. jgutierrez

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    Sure, that is the "t" (lower case without the quotes) option. It is executed after the timeout value has ended
     

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