Configuration for sending caller to voicemail

LFReD

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#1
Hi,

What's required to send a caller directly to an extension's voicemail, bypassing the ringing?

thanks
 

adopilot

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#2
Let Me try,
But I am also new in Elastix
Sorry in advanced if I give you wrong directions.

In PBX selection you got inbound routers
You Can choice any DID / any CID for all incaming calls
or you can fill up Caller ID Number: field for specific caller

And at bottom of page there is selection Set Destination
You should choice Voicemail and extension
 

LFReD

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#3
Wouldn't that send all calls directly to voicemail?
I want to send the current caller directly to a associates voicemail.

ie: "John is away from desk, would you like his voice mail".. and doing so without John's phone ringing?
 

adopilot

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#4
What Do you mean on verb "Send"
Is it transfer call manually by someone Who Did already answer a call
Or it is directing incoming call using elasix automatic.
 

LFReD

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#5
Transfer manually. Naturally, i can transfer the call to an extension, but i want to push the caller straight into the mailbox extension

One option I thought of was a separate extension with no delay before voicemail, but that's messed up.
 

Bob

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#6
That's a simple one.

You need to be a bit clearer in saying that you have the call on the phone, how do I send it direct to voicemail?

The answer is when you transfer, instead of transferring to extn 200, hit the transfer and enter the extension as *200. Note that has a * in front of it, which tells it to go directly to his/her voicemail.

Regards

Bob
 

LFReD

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#7
Ah, that's it! I knew there must be a simple answer.
Thanks Bob.
 

Bob

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#8
No Problems, glad that is what you are after...and it worked for you

Regards
Bob
 

npatel

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#9
Thank You
it Work
 

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