Change in coming call number dispay for a Queue

Discussion in 'General' started by Disaster, May 25, 2010.

  1. Disaster

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    Hi,

    I am wanting to change the number that is displayed when a call comes from a queue to represent the queue number.

    At the moment the only way I can see for a person to distinguish where the call has come from is to put a announcement on the queue what does work.

    For example party A calling from 07XXXXXXXX and goes to queue 2000 that transfer to agent 100 I would like to see the queue number 2000 displayed on the phone instead of the phone number 07XXXXXXXX. Does any body know if this is possible ?


    Thanks.
     
  2. chito

    Joined:
    Jan 14, 2010
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    Just used the caller ID name prefix from the in the freepbx queue setup.

    regards,

    Ivan
     

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