Hi, I am wanting to change the number that is displayed when a call comes from a queue to represent the queue number. At the moment the only way I can see for a person to distinguish where the call has come from is to put a announcement on the queue what does work. For example party A calling from 07XXXXXXXX and goes to queue 2000 that transfer to agent 100 I would like to see the queue number 2000 displayed on the phone instead of the phone number 07XXXXXXXX. Does any body know if this is possible ? Thanks.