CDR Incomplete using module callcenter

Discussion in 'General' started by viaris11, Feb 19, 2010.

  1. viaris11

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    Feb 11, 2010
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    Hello everyone,

    I Have Elastix version 1.6-12, this work ls campaigns using the predictive dialer call center module, the problem I have is that I am getting reports that you create enuan inteface, directame accessing the data bae call_center, however in the table calls has many zero and a field cmap need is the agent and exits NULL, remains to be NULL? the call was not successful because the agent's name reistro?

    I leave an example of how it goes.

    *************************** 7533. row ***************************
    id: 7578
    id_campaign: 49
    phone: 0017864435460
    status: Success
    uniqueid: 1266612135.1285
    fecha_llamada: 2010-02-19 14:42:38
    start_time: 2010-02-19 14:42:38
    end_time: 2010-02-19 14:42:51
    retries: 1
    duration: 13
    id_agent: NULL
    transfer: NULL
    datetime_entry_queue: 2010-02-19 14:42:38
    duration_wait: 0
    dnc: 0
    date_init: NULL
    date_end: NULL
    time_init: NULL
    time_end: NULL
    Agent: NULL


    Appreciate your comments.

    Thank you.
     

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