Can't Setup ZAP routes

justdou

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May 30, 2009
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#1
Hi all,

Basically we have 5 Zap lines for incoming and outgoing calls.(with outbound routes). All incoming calls go to the IVR (with time conditions) using the manual.

Please could you help me to setup the following:

1. All calls that come in on ZAP/5 should go directly to extn 210.
2. All calls that are made from extn 210 should go out ZAP/5
3. All existing incoming calls should not be affected.

Thank you in advance

Justin
 

davidh

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May 13, 2008
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#2
1. All calls that come in on ZAP/5 should go directly to extn 210.
--this u can do under inbound routes just link the zap channel to the extension number

2. All calls that are made from extn 210 should go out ZAP/5
--to do above u need to download the application custom-context, ,with this u can give extensions access to certain trunks and features within freepbx.
 

justdou

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#3
Hi,

1. Does'nt seem to work? do you know how to setup DID's?
 

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