can't send fax from hylafax client

Discussion in 'General' started by signo82, May 30, 2008.

  1. signo82

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    Hy I have installed Elastix 1.0.17 and try use faxes. I installed:
    Winprint Hylafax anf Frog faxmail too.
    After configuring everything with video tutorial I try to send a fax with the client.
    It puts the fax on print queue but the window where I can write the destination fax number doesn't appear. And no window appear. And the document stays there in the queue. This with two clients, so I think there is something wrong on my hylafax configuration.

    P.s. Frog see my fax iax extension working, I got Hylafax report via email and if I call the fax extension I hear fax tone. So I think it could be ok...

    How to fix it?
    Thankx to all
     
  2. dingoland

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    Hi,

    I had the same problem the first time i used Hylafax client.
    For the Hylafax client, you can use the tutorial on the Hylafax website, it is working fine.
    For your problem, you should add IP addresses where the Hylafax client is installed on the Client Fax tab on the Elastix server.

    Regards
    Greg
     

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